Terms of Service

These Terms of Service govern your use of the Night Launch website and the design, development, and related services provided by Night Launch ("Night Launch," "we," "us"). By using this site, submitting a project brief, or engaging us for work, you agree to these terms.

Any specific project is also governed by the written proposal or statement of work we send you. If anything in that proposal conflicts with these terms, the proposal controls for that project.

Night Launch designs and builds custom websites and connected tools, which may include search optimization, studio imagery, an AI chat assistant, analytics, and other features described on this site. Some features are included in every build and some are optional add-ons, as noted when we scope your project.

Certain capabilities, such as AI phone answering and automated customer follow-up, are still rolling out. We will tell you plainly what is live and ready and what is not before you commit to it.

You receive a fixed quote before any work begins. Unless your proposal says otherwise, one-time builds are invoiced with a deposit due before we start and the balance due before the site goes live. Monthly plans and add-ons are billed in advance each cycle.

Invoices are due on the date stated. Work may pause on overdue accounts. Deposits cover time already reserved and are non-refundable once work has begun, except as required by law.

Your proposal defines what is included, including any rounds of revisions. Requests beyond that scope are welcome and will be quoted separately before we do them, so there are no surprises.

We will ask for your sign-off at clear points. Approving a stage means we build on it, so please review carefully before you approve.

To hit timelines, we need your content, feedback, and approvals when we ask for them. Most builds go live in about a week once we have what we need, but the schedule depends on your responses and the agreed scope.

You are responsible for the accuracy of the information, claims, and materials you give us to publish, and for holding the rights to any logos, photos, or copy you provide.

Once your project is paid in full, you own the final website and the custom content we created specifically for you, including the studio imagery made for your brand.

We keep ownership of our own pre-existing tools, code libraries, components, and methods, and grant you a license to use them as part of your site. Unless you ask us in writing not to, we may show your finished project in our portfolio and marketing.

Some imagery and draft copy we produce is created with AI tools and then reviewed and art-directed by hand to fit your brand. We aim to deliver original, on-brand work and to avoid prompts that imitate a specific artist or infringe on others' rights.

You receive the right to use the delivered imagery and content for your business. Because AI output can occasionally resemble existing work or contain errors, you are responsible for reviewing final materials and telling us before launch if anything needs to change. Where real photography of your product or space is the better choice, we will use that instead.

Milo, our AI chat assistant, and any AI calling or messaging features are automated aids. They can be helpful but can also make mistakes, so they are not a substitute for professional, legal, medical, or financial advice, and they should be used with human oversight.

You are responsible for how these features represent your business, including any bookings, quotes, or messages they generate on your behalf. We help you configure them, but the final say on what they can do is yours.

Your site and tools rely on third-party providers, which may include Vercel for hosting, Resend for email delivery, and Anthropic for AI features. Their services are governed by their own terms, and their availability is outside our control.

We set things up to be fast and reliable, but we do not guarantee uninterrupted or error-free operation, and we are not responsible for outages, changes, or pricing by third-party providers.

We provide our services with care and skill. Except as expressly stated, our services are provided "as is" without other warranties, to the extent allowed by law.

To the maximum extent permitted by law, Night Launch is not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amount you paid us for the work giving rise to the claim.

You may cancel a monthly plan or add-on with notice as stated in your proposal; cancellation takes effect at the end of the current billing cycle and does not refund amounts already due. When a plan ends, plan-only features such as the AI assistant or managed hosting may stop.

Either party may end an engagement if the other materially breaches these terms and does not fix it within a reasonable time. You remain responsible for work completed and costs incurred up to termination.

We may update these terms from time to time. The current version lives on this page with its last-updated date, and continuing to use our site or services means you accept the current version.

These terms are governed by the laws of the United States and the State of Florida, without regard to conflict-of-law rules. If any part is found unenforceable, the rest stays in effect.